Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Check out the teeth. What you want to look at first are the teeth. You are looking to see what colour the teeth are – white, yellow, stained brown. If you routinely brush your pets’ teeth, they should be closer to white. You want to check to see if any teeth are wiggly – this is uncomfortable and should be addressed at the vet clinic. They often need to be removed. Look to see if there seems to be any build up on the teeth. This is likely plaque and tartar buildup. As pets age, or even due to crowding or other jaw issues and us not brushing as frequently as we could there will be a build-up of plaque and tartar. This is an issue that should again be addressed at the vet clinic and may need further work up to take care of.
Have a good look at your pets’ gums while you are in there. If they appear to be red, sore or sometimes bleeding, this is a problem. It often goes hand-in-hand with dental disease.
And finally look around for anything that doesn’t seem right.There are growths and other odd things that could be in there causing problems.Most pets are more likely to let you have a good check around, and this is an important thing to do to help with your pets’ health.All these things can affect the smell in the mouth and help to keep all the kisses “fresh.”
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. Currently, we prefer not to take cash.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team