We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

519.893.1360

Contact

Manitou Animal Hospital in Kitchener, Ontario

Please give us a call, send us an email or fill out our contact form to get a hold of us. We are happy to assist you!

Contact Us
Phone: 519.893.1360
Fax: 519.893.8104
Email: info@manitouvet.com

Our Location
5 Manitou Drive, Units 2-3
Kitchener, Ontario, N2C 2J6
Get Directions

We are located in the Country Hills East Neighbourhood, between Fairway Rd S and Webster Rd.

Hours of Operation

Monday to Friday: 8:00 am – 6:00 pm
Saturday: 8:00 am – 12:00 pm (for food and medication pickup only)
Sunday: Closed

For holiday hours and all other inquiries, please give us a call.

 

 

After-Hours Emergency
For after-hours emergencies, please contact Emergency Veterinary Clinic of Waterloo by calling 519.650.1617. They are located at 405 Maple Grove Rd #14, Cambridge, ON.

Have a Question? Want to Book An Appointment?

For booking inquiries, please give us a call or specify your preferred dates & times and provide any information that will help us better serve you and your pet!

If you require immediate attention or have an emergency, please do not use this form. Give us a call at 519.893.1360 instead.

For messages submitted through the form, a team member will respond within 1-2 business days.

COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our team and work hard to ensure we can continue to provide excellent care for our patients.

Last updated: Tuesday, May 19, 2020

• Currently, we are operating a “closed waiting room” clinic to protect our clients and staff. We ask you to stay in your vehicle and use your cell phone to call our front desk at 519-893-1360 once you have arrived. For scheduled appointments we will take a history over the phone or we ask that you email us any concerns prior to the appointment. A technician will meet you outside the doors to bring your pet into the clinic for an examination with the veterinarian. We will then call to discuss our recommended treatment plan and take payment over the phone. A technician will then meet you outside the door to hand off any take home medications and return your pet.

• We are OPEN during the following hours:
Monday to Friday: 8:00 am - 6:00 pm
Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
Sunday: Closed

We are running with limited staff in order to be able to continue to be open, so please be patience.

• We can now see all cases by appointment only.

• If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with issues at their ends and are attempting to provide orders as soon as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order - our staff will meet you outside the door with your items. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit we will be allowing one client at a time to enter the clinic to pay. We have stopped taking cash payments for the time being.

We do have an online store available for purchasing food 24/7. Go to our website manitouanimalhospital.com and click “online store” to sign up.

Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

• Following the recommendations of our government and human medical experts, we are doing our best to practice social distancing within the constraints of our jobs and have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for your cooperation and patience in these matters. Please stay healthy and thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Thank you,

The Manitou Animal Hospital Team