Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Contact

Manitou Animal Hospital in Kitchener, Ontario

Please give us a call, send us an email or fill out our contact form to get a hold of us. We are happy to assist you!

Contact Us
Phone: 519.893.1360
Fax: 519.893.8104
Email: info@manitouvet.com

Our Location
5 Manitou Drive, Units 2-3
Kitchener, Ontario, N2C 2J6
Get Directions

We are located in the Country Hills East Neighbourhood, between Fairway Rd S and Webster Rd.

Hours of Operation

Monday to Thursday: 8:00 am – 7:00 pm
Friday: 8:00 am – 6:00 pm
Saturday: 8:00 am – 12:00 pm (for food and medication pickup only)
Sunday: Closed

For holiday hours and all other inquiries, please give us a call.

 

 

After-Hours Emergency
For after-hours emergencies, please contact Emergency Veterinary Clinic of Waterloo by calling 519.650.1617. They are located at 405 Maple Grove Rd #14, Cambridge, ON.

Have a Question? Want to Book An Appointment?

For booking inquiries, please give us a call or specify your preferred dates & times and provide any information that will help us better serve you and your pet!

If you require immediate attention or have an emergency, please do not use this form. Give us a call at 519.893.1360 instead.

For messages submitted through the form, a team member will respond within 1-2 business days.

Last updated: September 14, 2020

Dear Clients,

As Ontario continues its reopening, we are excited to see our community get closer to a sense of normalcy. We applaud the significant effort and sacrifices you and your family have made to help us get this far.

WE ARE HAPPY TO BE NOW SEEING ALL CASES BY APPOINTMENT ONLY AND UNDER A CLOSED WAITING ROOM CURBSIDE SERVICE MODEL.

At Manitou Animal Hospital our primary goal is to care for your beloved pets. By extension, this means keeping you as a pet parent healthy as well. Many of you have already recently visited the hospital and have personally experienced the additional safety procedures we have put in place to ensure the well-being of you and your pets using our “closed waiting room” policy.

Our "closed waiting room" policy:

  1. When you arrive in the parking lot, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns.
  2. A staff member will then meet you outside to bring your pet into the hospital for an examination.
    We ask that you remain in the parking lot and keep your phone turned on.
  3. The Veterinarian will call you once the physical exam is complete to discuss the recommended treatment plan.
  4. We encourage credit card over the phone as the preferred payment method. We can also accept e-transfer.
  5. A staff member will bring your pet and any medications back outside to you.

During the coming months and as long as COVID-19 continues to circulate in our community we at Manitou will continue to offer our services using these enhanced safety procedures, including the curbside and closed waiting room service model. For the health and safety of everyone, we will not be able to have you accompany your pet(s) into the clinic for procedures at this time. We unfortunately would just not be able to meet proper physical distancing requirements and ensure your safety and our team's.

We typically have a significant number of clients [100+] visit our clinic daily whether it be for medication, food or for a visit with the veterinarian or vet technician. Space in the front room and the exam rooms is very small, a well documented factor for increased risk of COVID transmission. If everyone were to come inside our clinic, even with masks on, it would significantly increase the risk of COVID exposure to each client entering the clinic as well as our staff. We are simply not willing to risk the health of you, your family and our staff. We know that with continued effort we will get through this together. We sincerely appreciate your patience and help in working with us during these challenging times.

Until then, we promise to give each and every one of your pets the very best care and a ton of hugs and kisses when they are in for a visit. We always treat them as if they were one of our own and look forward to seeing them!

Sincerely,

Your dedicated care team at Manitou Animal Hospital


OPERATING HOURS

We are OPEN with the following hours:

Monday to Thursday: 8:00 am - 7:00 pm
Friday: 8:00am - 6:00pm
Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
Sunday: CLOSED