Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
The second Thursday in October is observed as World Sight Day. This is an excellent reminder to keep an “eye” on our pets’ eyes. Sight is very precious, and in pets, the eyes are often overlooked.
Squinting, goopy eyes, redness, cloudiness or pawing at the face are often the first signs that we may notice that something is up with our pets’ eyes. All eye concerns should be addressed and very likely need a visit to the vet. Eye issues can range in scope and severity, from conjunctivitis and allergies to ulcers, cataracts and tumours, so we wouldn’t want to miss anything. With the advancement of veterinary medicine we now also have the availability of offering further workups with Certified Veterinary Ophthalmologists.
Some preventative eye care is straightforward and easily done at home. Keep the hair trimmed and away from the eyes – hair near the eyes act as wicks and can draw things like dust and debris into the eye. Wipe away the dark discharge that may accumulate near the eyes – especially noted in smaller breed dogs – as again it can draw in debris. The second concern with this is that the longer the discharge sits on the skin there is also a concern of causing sores on the skin in the area. And finally – look at the eyes daily for any changes – they are the “window to the soul,” and we want to keep them healthy.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. Currently, we prefer not to take cash.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team