519.893.1360

Where Is My Regular Doctor? What Is a Locum?

Sometimes in a vet clinic, you need some extra help, and you need to seek it from outside your regular group of staff. This helper is known as a locum.

A locum is a person who stands in temporarily for someone else of the same profession, especially a cleric or doctor.

Thus, a licensed veterinarian that works at various places for coverage at times of need is what we get for help here. They are fully capable and qualified to do what is needed here in the clinic. It is especially important to have them available to us here at the clinic.

It is often difficult for these locums as each clinic they go to has a different set of staff, a different list of medications and vaccines, different booking schedules, and obviously different clients. They need to do the best they can for your pet, without having the benefit of a previous rapport with you. It can be tough.

Why is it important to have them?
It offers us the chance to let our regular doctors have some time off. Whether to have holidays and recharge, for emergencies or for continued education, they get a break. We let them have the time away from the stresses of the clinic.

It is equally as important though for you, as having them here lets us make sure that we are able to continue to offer our clients and their pets veterinary care. We can still give appointments for pets that may be sick or need their routine vaccines. Without these locums we would be very limited in the times we could offer up for us to see you.

Luckily here at Manitou, we have managed to get locums that come back to us. In our favour, it offers up a bit more stability for our clients as it is now someone who knows the place a bit more. We do our best to get help for you and your furry family members.

If you have any questions, give us a call at 519.893.1360.

Written by: Lisa Clifford, RVT

Category:

Blog

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Dear Clients,

As Ontario continues its reopening, we are excited to see our community get closer to a sense of normalcy. We applaud the significant effort and sacrifices you and your family have made to help us get this far.

WE ARE HAPPY TO BE NOW SEEING ALL CASES BY APPOINTMENT ONLY AND UNDER A CLOSED WAITING ROOM CURBSIDE SERVICE MODEL.

At Manitou Animal Hospital our primary goal is to care for your beloved pets. By extension, this means keeping you as a pet parent healthy as well. Many of you have already recently visited the hospital and have personally experienced the additional safety procedures we have put in place to ensure the well-being of you and your pets using our “closed waiting room” policy.

Our "closed waiting room" policy:

  1. When you arrive in the parking lot, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns.
  2. A staff member will then meet you outside to bring your pet into the hospital for an examination.
    We ask that you remain in the parking lot and keep your phone turned on.
  3. The Veterinarian will call you once the physical exam is complete to discuss the recommended treatment plan.
  4. We encourage credit card over the phone as the preferred payment method. We can also accept e-transfer.
  5. A staff member will bring your pet and any medications back outside to you.

During the coming months and as long as COVID-19 continues to circulate in our community we at Manitou will continue to offer our services using these enhanced safety procedures, including the curbside and closed waiting room service model. For the health and safety of everyone, we will not be able to have you accompany your pet(s) into the clinic for procedures at this time. We unfortunately would just not be able to meet proper physical distancing requirements and ensure your safety and our team's.

We typically have a significant number of clients [100+] visit our clinic daily whether it be for medication, food or for a visit with the veterinarian or vet technician. Space in the front room and the exam rooms is very small, a well documented factor for increased risk of COVID transmission. If everyone were to come inside our clinic, even with masks on, it would significantly increase the risk of COVID exposure to each client entering the clinic as well as our staff. We are simply not willing to risk the health of you, your family and our staff. We know that with continued effort we will get through this together. We sincerely appreciate your patience and help in working with us during these challenging times.

Until then, we promise to give each and every one of your pets the very best care and a ton of hugs and kisses when they are in for a visit. We always treat them as if they were one of our own and look forward to seeing them!

Sincerely,

Your dedicated care team at Manitou Animal Hospital


OPERATING HOURS

We are OPEN with the following hours:

Monday to Thursday: 8:00 am - 7:00 pm
Friday: 8:00am - 6:00pm
Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
Sunday: CLOSED