Every business knows that they must do the dreaded inventory. Whether it be quarterly, or annually, it must be done. It is time-consuming and often must be done at a not so pleasant time, such as the Saturday of a long weekend, but we know we need to do it. It is important for companies to know how much inventory they have and ultimately the worth of said inventory, but it can have a few other unforeseen benefits as well.

It is time for great team bonding! As we all grudgingly volunteer or are “voluntold” to give a hand we work together. It can be fun. You work as a pair to find and note the number of each of the products.

You also hear some key statements on inventory day:

“So, this is where we keep it” – it helps staff learn where the placement of products in the clinic.

“We have this?” – staff learns what different products we carry and can be offered to clients

“What is this?” – Many staff member picks up a product and wonders what it is. It is a great time for others to learn about new products.

“Did you know this is expired” – awesome time to make sure that products are being routinely removed if expired.

We also have a good time pronouncing product. Many of the medications are a bit troublesome to pronounce, and this is a great time offering up alternative ways to say it!

I can’t assume that each clinic is the same, but we try to do our best to make a bit more of an event, and it is great to see so many of the staff involved in doing all they can to get it done in a timely and unique way.

If you have any questions, give us a call at 519.893.1360.

Written by: Lisa Clifford, RVT



Lisa Clifford holding two dogs

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Last updated: January 5, 2022

Dear Clients,


At Manitou Animal Hospital our primary goal is to care for your beloved pets. By extension, this means keeping you as a pet parent healthy as well. Many of you have already recently visited the hospital and have personally experienced the additional safety procedures we have put in place to ensure the well-being of you and your pets using our “closed waiting room” policy.

Our "closed waiting room" policy:

  1. When you arrive in the parking lot, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns.
  2. A staff member will then meet you outside to bring your pet into the hospital for an examination.
    We ask that you remain in the parking lot and keep your phone turned on.
  3. The Veterinarian will call you once the physical exam is complete to discuss the recommended treatment plan.
  4. We encourage credit card over the phone as the preferred payment method. We can also accept e-transfer.
  5. A staff member will bring your pet and any medications back outside to you.

During the coming months and as long as COVID-19 continues to circulate in our community we at Manitou will continue to offer our services using these enhanced safety procedures, including the curbside and closed waiting room service model. For the health and safety of everyone, we will not be able to have you accompany your pet(s) into the clinic for procedures at this time. We unfortunately would just not be able to meet proper physical distancing requirements and ensure your safety and our team's.

We typically have a significant number of clients [100+] visit our clinic daily whether it be for medication, food or for a visit with the veterinarian or vet technician. Space in the front room and the exam rooms is very small, a well documented factor for increased risk of COVID transmission. If everyone were to come inside our clinic, even with masks on, it would significantly increase the risk of COVID exposure to each client entering the clinic as well as our staff. We are simply not willing to risk the health of you, your family and our staff. We know that with continued effort we will get through this together. We sincerely appreciate your patience and help in working with us during these challenging times.

Until then, we promise to give each and every one of your pets the very best care and a ton of hugs and kisses when they are in for a visit. We always treat them as if they were one of our own and look forward to seeing them!


Your dedicated care team at Manitou Animal Hospital


We are OPEN with the following hours:

Monday to Thursday: 8:00am - 7:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:00 am - 12:00 pm
Sunday: CLOSED