Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Did you ever notice how your pets are able to sense when you are ill or sad? They are great at picking up ‘cues’ that something isn’t right and we need the extra cuddles.
My daughter recently got hurt and was in need of surgery, our dogs seemed to know that she needed some extra sleep time and they were often found in bed with her or on the couch cozy. They normally sleep on their own chair in the window!
Dogs have a much better sense of smell then humans do, as shown by their ability to sniff out drugs and explosives at the airport. This plays a part in why they sense how you are feeling. The changes that we have in our breath are small changes in dopamine and serotonin, which are the “feel good” hormones. Many dogs can tell this and get a sense of how we are feeling and if we need a little extra attention. This is released in changes with emotions: sad, depressed, or happy as well as with stress and nervousness. So, your dog can often truly tell if we are upset or sick.
They are also can be good at reading facial expressions. We may grimace with pain, or cry with sadness and our pets will read these. They know when perhaps we need an extra bit of comfort and they would like to do what they can to help us out.
Pets are open and loving and want to make us feel better. Enjoy the extra!
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. Currently, we prefer not to take cash.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team