We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.



August 15th is National Check Your Microchip Day; do you have one in your pet as a great form of ID?

What is a Microchip, and Where Does It Go?
Microchips are small devices that are implanted under your pet’s skin. Each one has its own number that links your pet to you. Whichever company they are registered with will have your information on file along with your pet’s information and the microchip number. If your pet were to get lost and be taken to another vet clinic or humane society, the people there can scan your pet and know who they are and who they need to return to, after checking with the microchip supply company. At this point, you will be contacted to arrange to reconnect you with your furry friend.

Which Microchip Company to Choose?
All microchips regardless of the company, work the same way. Here at the clinic, we use EIDAP which use ISO Chips.

Why Does This Matter?
ISO chips are internationally recognized, so if you travel to another country with your pet, and their chip can be scanned. ISO chips have 15 digits compared to others that only have 9-10 digits. If your pet is microchipped with one that is only 9-10 digits, it is not recognized elsewhere. You can check out EIDAP for more information on the ISO standards.

Why Microchip? What About Tattoos or ID Tags?
Microchipping is a permanent and tamper-proof form of identification. It is still a good idea to put a visible ID Tag on your pet, but they can be removed or fall off. Tattoos were a good option before microchipping, but just like our own tattoos, they can fade over time and be difficult to read.

How Is It Done?
The microchip is implanted under the skin using a large needle. Here at Manitou, we offer microchipping at a discount if it is done at the same time as a spay, neuter, or any other surgery that requires general anesthesia. Though it can be done while your pet is awake, it is a bit uncomfortable. Once the procedure is completed, we will get your info to the company and have you all registered up. You will be sent home with an ID tag as well as some paperwork to contact the company if you move, change your number, or want to add additional information onto your profile with them.

If you are interested in getting your pet chipped for permanent identification, done hesitate to call into the clinic and we can set it up.

If you have any questions, give us a call at 519.893.1360.

Written by: Alisa Weaver, RVT



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COVID-19: Additional measures we are taking

Dear Clients,

We are all aware of the concerns and rapidly changing situation with COVID-19. Due to the close public contact that our work requires, we have taken necessary measures to protect our clients, our team and work hard to ensure we can continue to provide excellent care for our patients.

The following changes have taken effective Monday, March 30:

• Currently, we are operating a “closed waiting room” clinic to protect our clients and staff. We ask you to stay in your vehicle and use your cell phone to call our front desk at 519-893-1360 once you have arrived. For scheduled appointments we will take a history over the phone or we ask that you email us any concerns prior to the appointment. A technician will meet you outside the doors to bring your pet into the clinic for an examination with the veterinarian. We will then call to discuss our recommended treatment plan and take payment over the phone. A technician will then meet you outside the door to hand off any take home medications and return your pet.

We are reducing our operating hours to Monday to Friday 9am-6pm. We will be closed on Saturday until further notice. We are running with limited staff in order to be able to continue to be open, so please be patience.

• Like many veterinary hospitals right now, we will only be taking care of urgent or sick pet cases, therefore, we are rescheduling annual physical/vaccines appointments for at least the next 4 weeks.

• If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with issues at their ends and are attempting to provide orders as soon as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order - our staff will meet you outside the door with your items. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit we will be allowing one client at a time to enter the clinic to pay. We have stopped taking cash payments for the time being.

We do have an online store available for purchasing food 24/7. Go to our website manitouanimalhospital.com and click “online store” to sign up.

Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

• Following the recommendations of our government and human medical experts, we are doing our best to practice social distancing within the constraints of our jobs and have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for your cooperation and patience in these matters. Please stay healthy and thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

Thank you,

The Manitou Animal Hospital Team