519.893.1360

Going Away and Leaving Your Pet Behind

It is summertime, and everyone wants to go away for a bit of a holiday. Unfortunately, we cannot always take our pets with us. Sometimes they are best left at home with family or a sitter, and sometimes they need to go for a vacation of their own – to be boarded.

They are a few things to consider doing before you go to make sure your pets are okay while you are out:

  • Leave emergency numbers where you can be reached. If something happens with your pets, you need to be able to be reached.
  • Let your vet clinic know you are going to be away and who is watching your pets. Especially important if your pets have an underlying health concern.
  • Make sure that if something happens who will be able to take care of the costs that may incur when you are away.
  • Consider getting additional vaccines, such as Bordetella. Important if you are leaving your pet somewhere there are likely to be many animals around.
  • Pick up some anti-anxiety products to use. Some products should be started even before you go away. Adaptil and
  • Feliway is a pheromone product that is used in the home to “take the edge off” the stress. They should be plugged in before any big changes, such as getting out the suitcases.
  • Make sure you have left those watching your pet enough food and medications for the time you are away. You do not want to run out.
  • If your pets go to day-care, do they offer an overnight option?

The best way to avoid too much stress for your pets is to try to keep routine changes to a minimum.

We all what to have great holidays, including our pets and these suggestions may help. If you have any questions about the best option for your pet when you go away, give us a call at 519.893.1360.

Written by: Manitou Animal Hospital

Category:

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Dear Clients,

As Ontario continues its reopening, we are excited to see our community get closer to a sense of normalcy. We applaud the significant effort and sacrifices you and your family have made to help us get this far.

WE ARE HAPPY TO BE NOW SEEING ALL CASES BY APPOINTMENT ONLY AND UNDER A CLOSED WAITING ROOM CURBSIDE SERVICE MODEL.

At Manitou Animal Hospital our primary goal is to care for your beloved pets. By extension, this means keeping you as a pet parent healthy as well. Many of you have already recently visited the hospital and have personally experienced the additional safety procedures we have put in place to ensure the well-being of you and your pets using our “closed waiting room” policy.

Our "closed waiting room" policy:

  1. When you arrive in the parking lot, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns.
  2. A staff member will then meet you outside to bring your pet into the hospital for an examination.
    We ask that you remain in the parking lot and keep your phone turned on.
  3. The Veterinarian will call you once the physical exam is complete to discuss the recommended treatment plan.
  4. We encourage credit card over the phone as the preferred payment method. We can also accept e-transfer.
  5. A staff member will bring your pet and any medications back outside to you.

During the coming months and as long as COVID-19 continues to circulate in our community we at Manitou will continue to offer our services using these enhanced safety procedures, including the curbside and closed waiting room service model. For the health and safety of everyone, we will not be able to have you accompany your pet(s) into the clinic for procedures at this time. We unfortunately would just not be able to meet proper physical distancing requirements and ensure your safety and our team's.

We typically have a significant number of clients [100+] visit our clinic daily whether it be for medication, food or for a visit with the veterinarian or vet technician. Space in the front room and the exam rooms is very small, a well documented factor for increased risk of COVID transmission. If everyone were to come inside our clinic, even with masks on, it would significantly increase the risk of COVID exposure to each client entering the clinic as well as our staff. We are simply not willing to risk the health of you, your family and our staff. We know that with continued effort we will get through this together. We sincerely appreciate your patience and help in working with us during these challenging times.

Until then, we promise to give each and every one of your pets the very best care and a ton of hugs and kisses when they are in for a visit. We always treat them as if they were one of our own and look forward to seeing them!

Sincerely,

Your dedicated care team at Manitou Animal Hospital


OPERATING HOURS

We are OPEN with the following hours:

Monday to Thursday: 8:00 am - 7:00 pm
Friday: 8:00am - 6:00pm
Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
Sunday: CLOSED