Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
It is summertime, and everyone wants to go away for a bit of a holiday. Unfortunately, we cannot always take our pets with us. Sometimes they are best left at home with family or a sitter, and sometimes they need to go for a vacation of their own – to be boarded.
They are a few things to consider doing before you go to make sure your pets are okay while you are out:
Leave emergency numbers where you can be reached. If something happens with your pets, you need to be able to be reached.
Let your vet clinic know you are going to be away and who is watching your pets. Especially important if your pets have an underlying health concern.
Make sure that if something happens who will be able to take care of the costs that may incur when you are away.
Consider getting additional vaccines, such as Bordetella. Important if you are leaving your pet somewhere there are likely to be many animals around.
Pick up some anti-anxiety products to use. Some products should be started even before you go away. Adaptil and
Feliway is a pheromone product that is used in the home to “take the edge off” the stress. They should be plugged in before any big changes, such as getting out the suitcases.
Make sure you have left those watching your pet enough food and medications for the time you are away. You do not want to run out.
If your pets go to day-care, do they offer an overnight option?
The best way to avoid too much stress for your pets is to try to keep routine changes to a minimum.
We all what to have great holidays, including our pets and these suggestions may help. If you have any questions about the best option for your pet when you go away, give us a call at 519.893.1360.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. Currently, we prefer not to take cash.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team