Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I joined the clinic in May 2018. When I was in high school, I was sure I was going to be a doctor. Medicine interested me and I was eager to have a career with continual learning and helping other people. It wasn’t until my high school co-op placement at OVC, that I discovered veterinary medicine was actually the perfect fit for me. I met a very special patient there that was undergoing extensive treatment that would make any human miserable. This patient was not miserable and instead, greeted me with a tail wag every time I went to take him for a walk or offered him a pat on the head. Not only did he appreciate the attention, but he also made my day better by allowing me to help him. Animals are amazing in the ways they can impact us. They can make any bad day better by greeting you at the door with a toy in their mouth and a wagging tail. It was an easy decision for me to leave human medicine behind and pursue a career in veterinary medicine instead. I love interacting with both the animals and the humans that walk through the door every day. I thoroughly enjoy creating a tailored approach to the care for each and every patient and client.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. We have stopped taking cash payments for the time being.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team