Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Having a love of animals and the great outdoors, I had initially thought of becoming a naturalist. However, with a brother in medical school, my interest in medicine grew, so veterinary school made sense. After graduating in 1984, I went to work at the Avalon Animal Hospital in St. Johns, Newfoundland. I had a wonderful time in that truly unique part of Canada, but a year and a half later, I was drawn back to Ontario to be closer to my family.
After working at the Hamilton Emergency Clinic for about a year, I started to collect equipment and courage, and late in 1987, I opened Manitou Animal Hospital. All these years later, I still truly enjoy the daily surgeries we get to do - it still amazes me how animals tend to bounce back, bright-eyed and bushy-tailed, so soon after major surgery. It is amazing to me to remember the early days of Manitou Animal Hospital when it was just Lisa and I running the clinic and I would bring my boxers, Jessie and Echo, to work with me every day. Things have become more complex since then, but I appreciate that we still have a close-knit team who is enjoyable to work with.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. Currently, we prefer not to take cash.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team