Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I always wanted to be a part of the veterinary world, but it wasn't until doing a high school co-op, that I learned about being a veterinary technician and it seemed like the perfect fit. I went to Lakeland College in Alberta and graduated in 2008. I started at Manitou in 2009 and I love that I never stop learning. Each day can bring a new challenge, which keeps it exciting and of course, puppy snuggles!
The clients we have are the best! I also love to see our Manitou family grow together and expand to welcome new staff members. My first pet was a Labrador named Trooper. Since then, I have had a quarter horse named Chevy, Cash - a Shepherd/Rottweiler mix that I adopted during college, and my cat Milhouse, who currently runs our house. A fun fact about me is that I am crazy into horses! My four-year-old quarter horse Beau seems to take up most of my free time.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. We have stopped taking cash payments for the time being.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team