Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
I’ve always had a passion for animals for as long as I can remember, growing up we almost always had pets! Dogs, cats, rabbits, birds, etc. But it wasn’t until I moved to British Columbia with my family and discovered the veterinary assistant program at the University of the Fraser Valley that my love for animals really blossomed. I started a co-op after my university course and got a job through them as an assistant and I loved every minute of it. Even though I was only there for a few months, I learned a lot from them and it made me realize I choose the right career path.
I started at Manitou Animal Hospital on August 30th of 2019. I knew Manitou was the place I wanted to work at by how friendly everyone was when I came into the clinic. Our co-workers are like family and are always willing to help each other out which really helps the days go by smoother.
What I enjoy most about my job is getting to connect with clients over our love and passion for our pets. There is never a dull moment in a clinic atmosphere so it definitely keeps you on your toes and there is always so much to learn!
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-893-1360. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication. We are asking that all food and medications are pre-paid at the time of ordering it. If your food is not prepaid, we unfortunately cannot hold it for you for longer than 1 day at this time. If you are paying Debit, we will be allowing one client at a time to enter the clinic to pay. We have stopped taking cash payments for the time being.
Our online store is available to have your order delivered directly to your home. To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 12:00 pm (food and medication pickup only)
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Manitou Animal Hospital Team